Contact Us

See the FAQ for general HakShop information.

See the Item Q&A for important information about certain electronics.

Please check our shipping page before emailing about a shipping question (this includes international orders).

Please check our refund and exchange policy for information regarding refunds, returns, and exchanges.

If you want to find out when an item will be back in stock, please sign up for a Notification via the Notification widget on the item store page. These will ONLY email you when we physically put more of the item back in stock.

General inquiries and ordering questions can be submitted via email to shop@hak5.org. Please only email the hakshop if your question cannot be found via the store website.